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Home: Reources: Survey Results

Grand Rapids Residential Survey Results



Do you own a computer?


Percent of Respondents
Yes 69.6
No 30.4
Total 100.0

Why not?


Percent of Respondents
I don't need a computer 51.7
Too expensive 8.6
Don't know how to use one 11.4
Access to one elsewhere 7.7
Other reason 20.6
Total 100.0

Is your computer connected to the Internet?


Percent of Respondents
Yes 87.7
No 12.3
Total 100.0

What year did you first buy an Internet connection?


Percent of Respondents
1990 .6
1991 .5
1993 .3
1994 1.7
1995 6.7
1996 2.5
1997 5.3
1998 15.1
1999 13.2
2000 19.6
2001 6.1
2002 10.5
2003 6.0
2004 9.7
2005 2.3
Total 100.0

Satisfied with Internet speed?


Percent of Respondents
Yes 62.3
No 37.7
Total 100.0

Use online travel site...


Percent of Respondents
Yes 59.5
No 40.5
Total 100.0

Purchase something from an online store.


Percent of Respondents
Yes 69.6
No 30.4
Total 100.0

Send and receive email.


Percent of Respondents
Yes 97.9
No 2.1
Total 100.0

Kids doing homework.


Percent of Respondents
Yes 42.7
No 57.3
Total 100.0

Read the newspaper online.


Percent of Respondents
Yes 56.6
No 43.4
Total 100.0

Research medical information.


Percent of Respondents
Yes 68.5
No 31.5
Total 100.0

Search the Internet for fun.


Percent of Respondents
Yes 81.4
No 18.6
Total 100.0

Research the price of a major purchase.


Percent of Respondents
Yes 64.5
No 35.5
Total 100.0

Research info about personal finances.


Percent of Respondents
Yes 47.2
No 52.8
Total 100.0

Take a hs or college credit class online.


Percent of Respondents
Yes 14.5
No 85.5
Total 100.0

Pay household bills online


Percent of Respondents
Yes 35.8
No 64.2
Total 100.0

Search for a new job online.


Percent of Respondents
Yes 24.3
No 75.7
Total 100.0

Purchase or sell stock online.


Percent of Respondents
Yes 9.5
No 90.5
Total 100.0

Place bids at an online auction.


Percent of Respondents
Yes 39.9
No 60.1
Total 100.0

Converse through chatroom or instant messaging.


Percent of Respondents
Yes 43.1
No 56.9
Total 100.0

Play computer games online.


Percent of Respondents
Yes 63.9
No 36.1
Total 100.0

Check the weather forecast.


Percent of Respondents
Yes 87.5
No 12.5
Total 100.0

Download music or video files for fun.


Percent of Respondents
Yes 45.3
No 54.7
Total 100.0

Do work at home for employer.


Percent of Respondents
Yes 39.7
No 60.3
Total 100.0

Earn money some other way.


Percent of Respondents
Yes 15.7
No 84.3
Total 100.0

How is your computer connected to the Internet?


Percent of Respondents
Dialup connection 63.6
DSL 15.5
Cable modem 18.8
Satellite .8
Don't know 1.3
Total 100.0

How much do you pay each month for dial-up?


Percent of Respondents
6.00 1.1
8.00 1.5
9.95 1.5
10.00 9.5
10.95 1.1
11.00 .5
12.00 1.5
14.95 8.6
15.00 8.6
15.95 4.5
16.00 3.0
16.50 1.1
17.00 2.1
17.95 1.0
18.00 2.0
19.00 1.5
19.95 15.5
20.00 19.0
20.20 1.5
21.00 2.0
21.95 1.1
23.00 1.5
25.00 7.9
29.00 1.1
40.00 1.0
179.00 .5
Total 100.0

Don't know how much...


Percent of Respondents
Don't know 100.0

Do you have a separate line?


Percent of Respondents
Yes 23.6
No 76.4
Total 100.0

Do you have access to purchase high-speed service?


Percent of Respondents
Yes 49.6
No 31.1
Don't know 19.3
Total 100.0

Why haven't you bought broadband yet?


Percent of Respondents
Haven't thought about it. 11.8
Don't use the Internet enough. 20.1
Too expensive where I live. 40.8
My computer isn't compatible. 1.9
Some other reason. 25.4
Total 100.0

Have you ever tried high-speed Interent?


Percent of Respondents
Yes, at work 28.9
Yes, at a relative or friend's house 20.8
Yes, elsewhere 7.5
No 42.7
Total 100.0

At what price would you be willing to switch?


Percent of Respondents
10.00 2.6
15.00 12.1
15.95 1.3
18.00 1.2
19.00 2.6
19.95 6.8
20.00 19.0
20.20 1.9
21.95 1.3
25.00 18.9
29.95 1.3
30.00 13.8
35.00 7.4
40.00 5.1
45.00 2.6
60.00 1.3
179.00 .7
Total 100.0

Not interested in switching or don't know


Percent of Respondents
Not interested in switching 18.1
Don't know 79.6
3 2.3
Total 100.0

What year first purchased high speed?


Percent of Respondents
1998 3.0
1999 1.5
2001 5.1
2002 9.0
2003 20.3
2004 49.8
2005 11.3
Total 100.0

How much do you pay for bb?


Percent of Respondents
10.00 2.0
19.95 2.0
20.00 1.0
24.00 3.0
25.00 5.8
26.00 2.0
27.00 4.9
29.95 2.0
30.00 8.6
35.00 4.1
40.00 20.6
42.00 5.0
42.95 2.0
43.00 1.0
45.00 13.8
47.00 4.1
48.00 3.9
49.00 2.0
50.00 4.9
55.00 2.0
59.00 1.0
60.00 4.1
Total 100.0

Don't know how much...


Percent of Respondents
Don't know 100.0

What category reflects your age?


Percent of Respondents
< 21 8.3
22 - 35 18.6
36 - 55 34.2
56 - 64 8.9
> 65 30.0
Total 100.0

How many live in your household?


Percent of Respondents
0 .2
1 22.6
2 36.6
3 17.1
4 15.1
5 7.1
6 .3
7 1.0
Total 100.0

How many kids between 6 and 18?


Percent of Respondents
0 71.3
1 9.9
2 13.6
3 5.3
Total 100.0

How many kids between 19 and 25?


Percent of Respondents
0 86.8
1 9.9
2 2.3
3 1.0
Total 100.0

What is your gender?


Percent of Respondents
Female 62.2
Male 37.8
Total 100.0